NHTSA Complaint #11527105 — 2022 CHRYSLER PACIFICA PLUG-IN HYBRID

Three (3) incidents between 36 miles and 110 miles on brand new minivan - beginning 6/10, 6/11 and today 6/14. The first time the vehicle was plugged in charging 120v l1 charger, my kids came to me and said the van is making noise all the time. The key was inside the house about 75 feet away. It sounded like the cooling fans were running, varying in speed every minute or so up to high speed, the dash was lit up with battery error, transmission error, and charging error messages, the red wrench with electric bolt was lit, maybe other messages. I unplugged everything, tried to shut off restart car from keyfob, the doors were left open, the start button did nothing, the shift knob was stuck in P and locked. Nothing would unlock the knob. It appeared to be a computer glitch, I removed the neg battery cable and reattached it and the car started and the messages cleared. The second time while driving the car lost power and stopped, same issue, luckily I had a pliers with me and I again rebooted the 12v system and it ran fine again. During both these events the dash always said "regen engine oil and fuel in progress" This time i tried to reset the oil life monitor, it made no diff to the regen message and I noticed the new hybrid car was not using any battery so it seems the engine was running all the time. The regen message remained for days until I decided to get gas, I read adding 4 gal might clear the message. I went to the gas station and again today 6/14 as I parked at the gas pump the car dies before I even got out to pump gas blocking the pumps, I quickly reboot, but the doors would not open, I crawled to the back and rebooted the 12v system and added 4 gals. When I restarted the car it ran normally again, then the regen message cleared and the electric motor began propelling the car as intended.