NHTSA Complaint #11527070 — 2014 HONDA CR-V POWER TRAIN

Complaint Details

ODI Number	11527070
Vehicle	2014 HONDA CR-V
Component	POWER TRAIN
Date of Incident	May 23, 2023
Date Filed	June 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Drive train is malfunctioning. Safety risk unknown. Vehicle subject to "juddering." Honda Technical Service Bulletin 10-086 dated May 25, 2017 (superseding HSB 15-086 dated August 18, 2016) Entitled "Vibration While Driving Under Light Acceleration" presumably issued to dealers. Dealers were advised to update A/T software "at the customer's request." Also, transmission fluid to be replaced. I have an appointment with Ide Honda on June 26, 2023 for an assessment of juddering problem. There is no indication in the service records that the A/T software update was ever performed. However, the subject vehicle was sold to the previous owner as a "Honda Certified Pre-Owned" automobile. No warning lamps are showing.

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