NHTSA Complaint #11527021 — 2017 TOYOTA CAMRY

4 tires - All 215/55R17 General Exclaim HPX-A/S. 5-7-22 Purchased four at Walmart, Lapeer MI, including lifetime mounting, balancing, rotation. Vehicle was weaving on cement cut expressways. 5-25-22 Complaint sent to Continental Tire. Response was determined as “Tram-lining”, but should get better with usage. I shared email to Mgr Mark at W-M Tire in Lapeer,MI 7-19-22 Cont Tire sent customer survey received. I responded dangerous tires not getting better 12-22 Personal complaint to WM again. 1-26-23 email to CT 5-1-23 email to CT 5-5-23 email to CT 6-9-23 personal complaint to WM and mgr JR drove my car. He agreed to replace tires but I must repay all mounting, bal, rotation fees of $130 or so. I called Rep at Cont Tire who refused to work with WM. She told me 45 day had expired and that I hadn’t made a formal complaint and wanted me to drive car to Discount Tire Store in Burton, MI for tire review. I told her I purchased tires at WM and if I get other tires at Discount, WM will not honor my prepaid lifetime flat, rotation, bal issues. I asked Rep for email follow up on our conversation and her conversation with WM mgt JR. Rep said I was rude and hung up on me. 6-12-23 Call to CT Aniaca and ask for escalation Rep. None available will Call me back. No call back 6-13-23. Called CT again - Marcos He confirmed WEB complaint #220525-000003. Said tires are proprietary to WM, and out of 45 day warranty. I asked the why send me to Discount Tire if proprietary to WM. I told him WM would replace the tires and All I wanted was CT to pay for the $130 remount, etc. He refused. Told him tires dangerous and I will filed complaint with NHTSA.