NHTSA Complaint #11527013 — 2019 FORD F-350
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11527013 |
| Vehicle | 2019 FORD F-350 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
An OBD2 engine code of P2002 came up, so I took it to my local Ford Dealership. While it was at the dealership, I did a little research and found out that this crack on the DPF filter was a common occurrence on 2017-2020 F250 and F350 Powerstrokes. Ford is aware of this problem but they told me that my warranty would not cover this, as it was a "filter"! This crack is located on the piping right before a flange connection! It is a factory weld that is cracking in every one of this diesel trucks! I was quoted a repair cost of over $6300 ! This is outrageous and I refuse to pay this much for a "filter " because only the dealership can replace it!
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