NHTSA Complaint #11527013 — 2019 FORD F-350 ENGINE

Complaint Details

ODI Number	11527013
Vehicle	2019 FORD F-350
Component	ENGINE
Date of Incident	May 26, 2023
Date Filed	June 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

An OBD2 engine code of P2002 came up, so I took it to my local Ford Dealership. While it was at the dealership, I did a little research and found out that this crack on the DPF filter was a common occurrence on 2017-2020 F250 and F350 Powerstrokes. Ford is aware of this problem but they told me that my warranty would not cover this, as it was a "filter"! This crack is located on the piping right before a flange connection! It is a factory weld that is cracking in every one of this diesel trucks! I was quoted a repair cost of over $6300 ! This is outrageous and I refuse to pay this much for a "filter " because only the dealership can replace it!

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