NHTSA Complaint #11526752 — 2014 VOLVO XC90

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11526752
Vehicle	2014 VOLVO XC90
Component	STEERING
Date of Incident	June 7, 2023
Date Filed	June 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The automobile is still at Jim Ellis Volvo Mall of Georgia not being repaired because Volvo USA has declined to assist. The problem with the steering has been vocally delivered to me by service department as the Universal Joint in the steering column has failed. This is a large expense which I should not have to be responsible for with at car this early in it's life, 85K.

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