NHTSA Complaint #11526586 — 2019 FORD F-250

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11526586
Vehicle 2019 FORD F-250
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The contact owns a 2019 Ford F-250. The contact stated that while reversing, the back-up camera failed to operate as needed, causing the vehicle to strike a pole. The vehicle was taken to the dealer to be diagnosed; however, the dealer informed the contact that parts were not yet available to repair the vehicle under NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000. VIN tool confirms parts not available.

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