NHTSA Complaint #11526331 — 2012 FORD F-150

The problem with this vehicle is the body control module has gone out. It controls everything from the safety functions to back up cameras and engine function and starting. My truck first, lost its back up camera within the first year of purchase, then the driver side, turn signals, stopped working, the battery drains overnight, and the latest issue is that the truck will turn off while driving down the road. Three months ago, the engine cut off and all systems locked up while I was driving 45 mph in town. There are no issues with any other system in the truck. Mechanics have tested everything and state. It is only the body control module. I am unable to purchase a body control module from Ford and my mechanic, the Ford mechanics, the Ford distributor for this region, nor Carmax, where I bought the car can get the part because Ford says that all of their shelf held parts for this vehicle type are defective. They state is a known issue and there is no date for resolution at all. The date on the shelf hold is zero month zero day zero year meaning no date. The body control module in this series of Ford F1 50s is a “known issue” to Ford. Due to their semi conductor manufacturer contract that has lapsed for this older technology, they state that the 4000 vehicle’s that currently require this part are not they’re greatest concern. They stated that there is an indefinite “shelf hold” on this part due to their only being less than 50 of them available for anyone to purchase. Those parts that are being held are also suspect of defect. Since I have only owned this vehicle for two years and it is under the extended warranty, I purchased with it having only 19,000 miles on it that I have put on it, it seems that they should at least allow me to buy one of the shelf, held pieces to replace mine. Please help the 4000 of us. Please encourage them to do what’s right for all of us. I still owe $17k on a non-running vehicle Carmax or Ford wont buy back.