NHTSA Complaint #11687685 — 2012 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11687685
Vehicle 2012 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Previously had the vehicle diagnostic at Georgia Lina automotive into which I can provide the diagnostics later I was advised that it may be a internal issue dealing with the instrumental cluster a continuously battery warning flash on the dash panel. I was also told that it may be a electrical problem that even cause a fire internally which may damage the vehicle. I was told that out of pocket calls would be $1,956.05 I reviewed all of the issues that are considered or recall and wiring was most definitely listed under recall versus warranty. I've most recently had the issue of the powertrain warranty for the transmission taken care of under the customer satisfactory program. Unfortunately they did not have this particular issue of the instrument cluster listed due to faulty wiring. Now there maybe many others that face the very same issue, for it seems to also affects the Bluetooth connecting with phone under sync. And I am submitting this complaint in a better hope for for the review by your board or committee to conduct their own independent investigation which may makes the difference not only for me but once again for many others. I don't know if there's window. Past the 15 years if a vehicle has been previously purchased such as myself and there was a recall for this particular issue does the manufacturer allows the new owner a grace period as a courtesy which I believe would be appropriate as well as deemed it in the respect of hospitality. I thank you for hearing my complaint hopefully once again it makes the difference not only for me but for others as well. Your time and consideration is highly appreciated, Respectfully Submitted

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