NHTSA Complaint #11526123 — 2018 GMC CANYON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11526123
Vehicle 2018 GMC CANYON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

“Engine power reduced” service message “Stabilitrack” service message “4x4” service message Vehicle is available for inspection Vehicle jerks and loses power while driving at highway speeds causing 18-wheelers and other drivers to swerve around me, vehicle accelerates very slowly while in city traffic. Intersections and traffic lights are difficult to navigate due to reduced engine power endangering myself and family, also other drivers. Vehicle erases all stored messages after a certain period of non-use. Dealer service center hasn’t reproduced symptoms. Service center technicians say nothing is wrong and releases the vehicle back to me. I have invoices of the vehicle taken in 3 times. Vehicle is currently in the service center as of 10 June 2023, for the same problems indicated above. Problem is unpredictable and occurs at random. Vehicle hasn’t been inspected by manufacturer, police or insurance representatives. Warning lamps, messages and symptoms started prior to September 23, 2022 can’t remember actual date. I have the first invoice vehicle was taken in to be serviced.

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