NHTSA Complaint #11525995 — 2015 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11525995
Vehicle 2015 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

2015 Hybrid Sonata, milages at 82,000 km, owned for 8 years. "Hybrid system warning, do not drive" message occurred, car lost 100% of its power, went into complete stop without any warnings on the middle of the highway. Hazard lights do not work and unable to warn incoming traffic that the car has completely stalled in the highway. The car is unsafe to drive. Went to Hyundai (here in Canada) several times, being charged every time for diagnostic and repair works, been told that the issues were fixed via software update. Problem persists. There are compelling evidences from different car forums, websites and NHTSA own database (28 reports under Unknown, 22 reports under Electrical sys. categories...) on the hybrid system failure or/and 100% power lost lead to complete stalled car. Although all these reports did not site any injury, major or death events, NHTSA should compel Hyundai to take appropriate actions to render the car safe to drive for the public because if accidents should happened, it cannot be undone and will affect lives of people. The public relies on a governing body to represent us and hold the manufacturer responsable to ensure that their mkt released products are safe: to save lives, prevent injuries, reduce vehicle-related crashes.

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