NHTSA Complaint #11525958 — 2018 LEXUS ES350 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11525958
Vehicle	2018 LEXUS ES350
Component	VEHICLE SPEED CONTROL
Date of Incident	March 22, 2023
Date Filed	June 8, 2023
Mileage	66,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The contact owns a 2018 Lexus ES350. The contact stated that while driving approximately 5 MPH and making a left turn into a parking lot, the vehicle suddenly experienced unintended acceleration driving to the opposite side of the parking lot before the vehicle shut off. The contact stated that moments later the vehicle was restarted and operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 66,150.

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