NHTSA Complaint #11051352 — 2018 LEXUS ES350 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11051352
Vehicle	2018 LEXUS ES350
Component	VEHICLE SPEED CONTROL
Date of Incident	November 27, 2017
Date Filed	November 29, 2017
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

CRUISE CONTROL WITH DISTANCE FOLLOWING. THIS SYSTEM WHEN ACTIVE AND BY DESIGN STOPS SLOWING THE VEHICLE AT AN ESTIMATED 25 MILES AN HOUR. THE OPERATOR IS EXPECTING THE VEHICLE TO COME TO A COMPLETE STOP AND IT DOES NOT. THIS IS A VERY SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE REAR END COLLISIONS BECOME PROMINENT REGARDLESS IF DOCUMENTED IN MANUALS. SINCE THERE ARE TWO TYPES OF THIS SYSTEM THE OWNER MAY NOT KNOW WITH WHICH ONE THEY HAVE. SO IF YOU'RE COMING UP ON STOPPED TRAFFIC AND RELYING ON THE CAR TO STOP ITSELF FROM SAY 65 70 MILES AN HOUR, THE CAR SLOWS TO 25 MPH OR SO AND SUDDENLY AND UNEXPECTEDLY BRAKES RELEASE YOU'RE ON YOUR OWN WITH ONLY 50 FEET OR SO TO BRING THE CAR TO A COMPLETE PANIC STOP. INCREDIBALLY DANGEROUS. IT SHOULD BRING THE CAR TO A COMPLETE STOP IF NECESSARY. DATES OF OCCURANCE ARE VARIOUS

Related Complaints for the 2018 LEXUS ES350

Other VEHICLE SPEED CONTROL Complaints

#11525958 — June 8, 2023 — The contact owns a 2018 Lexus ES350. The contact stated that while driving approximately 5 MPH and making a left turn...

Recent Complaints for the 2018 LEXUS ES350

#11363483 — SERVICE BRAKES — October 8, 2020 — I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HAL...

#11363483 — STRUCTURE:BODY — October 8, 2020 — I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HAL...

#11363483 — UNKNOWN OR OTHER — October 8, 2020 — I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HAL...

#11360612 — ENGINE — September 23, 2020 — TL* THE CONTACT OWNS A 2018 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 52 MPH, THE ENGINE SUDDE...

#11245768 — UNKNOWN OR OTHER — August 22, 2019 — THE FRONT WINDSHIELD SPLIT IN HALF WHEN THE A/C CAME ON DURING A VERY HOT DAY.