NHTSA Complaint #11525817 — 2021 JEEP WRANGLER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11525817 |
| Vehicle | 2021 JEEP WRANGLER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
On multiple occasions when driving at speeds over ~50 MPH, and hitting a bump or hole in the road (highways), a terrifying wobble occurs in the steering wheel. It is shaking so violently that it also feels as though the suspension, steering, and maybe other components are compromised. I am concerned that this is an issue that could lead to severe accident / injury / fatality. I am able to regain control of the vehicle after slowing and pulling off the road. I’m fortunate enough that these incidents have thus far happened during times of low traffic where I’ve been able to pull to the shoulder and regain control. I’m very concerned that it could happen when that’s not feasible or that the vehicle could lose control altogether at highway speed. I’m also incredibly concerned that Jeep dealers in my area weren’t able to accept my vehicle for weeks and wouldn’t offer any options for loaner / rental support. It feels to me like Jeep is accepting the risk that serious injury / accident / fatality could occur vs prioritizing consumer safety.
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