NHTSA Complaint #11525794 — 2019 FORD F-250

On June 5. 2023, My family was on the way to Dallas. In Huntsville, TX, we were driving approximately 68MPH when we hit an small divet in the roadway. The truck then began to shake violently and would not cease until we pulled off the highway to a complete stop. After checking the truck over, no apparent damage had caused the occurence. I had heard previously about a "Death Wobble" and after some online research, determined this is what had occured. We immediately called our local Ford (Gullo Ford in Conroe, TX) dealership to find that there were no "active recalls" but that if it was determined that a part was causing this, they might repair it after a $140 diagnostic fee. we scheduled an appointment and continued on our trip hoping the occurence would not happen again. In the matter of less than an hour, it occured 4 more times and I deteremined that for my safety and my families safety that we would find a local dealership and try to fins another vehicle to complete our trip. I personally did not feel safe driving the vehicle anymore until the problem was fixed. Luckily, the Ford Dealer in Corsicanna ( Brinson Ford) had heard of the issue and was able to put a band-aid fix (free of charge) on the issue but advised it could happen again. I have video of somoe of the occurences that my wife videoed from the back seat. I'm amazed that Ford doesn't have to officially ackowledge this as a safety recall and will be following up with them as they put me, my wife, and my 10 month old baby in danger multiple times. I now am nervous to even drive my vehicle until I have a 3rd party check over the "repair" and determine it is safe to drive. From what i have heard, the part they replaced is just a temporary fix and doesn't truly address the issue at hand. Some mechanics advise re-doing multile suspension and steering components costing upwards of 5k.