NHTSA Complaint #11525593 — 2022 CHEVROLET EQUINOX

2022 CHEVROLET EQUINOX-Consumer Privacy Act release form was forwarded from the Alaskan Senators office. Consumer transcribed statement: “Engine on my 2022 Chevy Equinox stopped running twice in January, 2023. After 2nd “pause” it would not restart. Need to go to dealership in Anchorage for fix. No roads, except ferry (Alaska Marine Highway) but they won’t take – no running cars. I shipped to AML via AK Marine Line (barge) and pre-paid charches – finally fixed. 2 ½-3 months later and shpped back via AML barge. Now Chevy says they will not pay shipping up and back. I’m just out all I have paid for. Chevy says won’t pay as no recall issued – but failed to tell me how to get car back and forth to dealership without paying for it myself. We were without car for 3 months! We are retired, only have 1 car and it would not run. Need someone to help me! Call me to get rest of information. I’m not sure if this is something you can assist with. We would greatly appreciate your guidance either way." VIN# listed in letter was not found.