NHTSA Complaint #11525468 — 2017 CHRYSLER PACIFICA PLUG-IN HYBRID
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11525468 |
| Vehicle | 2017 CHRYSLER PACIFICA PLUG-IN HYBRID |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The driver-side rear sliding door is not closed securely and it reopened while closing without any other button access and obstacles on the door. But seems like it was fixed with an ECU software update. I have a problem with that and it was fixed with a repair visit last week. That means it was a known issue, but I must pay the repair cost. I have a short video clip to show the problem and my dealership was able to reproduce same symptom while they doing a diagnosis.
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