NHTSA Complaint #11525410 — 2013 CHRYSLER TOWN AND COUNTRY

POWER TRAIN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11525410
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	POWER TRAIN
Date of Incident	June 5, 2022
Date Filed	June 5, 2023
Mileage	175,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled without any warning. The contact stated that the instrument panel was not illuminated. The contact shifted into neutral and was able to restart the vehicle. The vehicle was taken to the dealer however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken to another dealer and the contact was informed that the WIN module and the control internal grade power module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,000. The contact stated that the failure occurs every day and multiple times a day. The vehicle has not been repaired.

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#11713826 — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

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#11509697 — March 1, 2023 — The van will randomly shut off while driving. it may happen out of the blue while on the highway, hitting a bump, or...

#11487769 — October 3, 2022 — Vehicle shuts off while driving, stopping and slowing down.

Recent Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

#11713826 — ELECTRICAL SYSTEM — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11713826 — ENGINE — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11696582 — ELECTRICAL SYSTEM — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11696582 — SEATS — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11696582 — UNKNOWN OR OTHER — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...