NHTSA Complaint #11525348 — 2014 CHEVROLET IMPALA

The contact owns a 2014 Chevrolet Impala. The contact stated that while attempting to park in the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. During the failure the steering failure message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle was previously serviced under the NHTSA Campaign Number: 14V450000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was approximately 179,000.