NHTSA Complaint #11525338 — 2017 ACURA MDX

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11525338
Vehicle 2017 ACURA MDX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

While in a residential area we were accelerating from a slow speed as we were leaving one corner and preparing to enter a second corner. The car then suddenly lurched forward followed by the drivetrain immediately entered into neutral - losing all forward power. We were able to coast across the end of a residential driveway. (The owner wasn’t thrilled about that at first but understood after an explanation.) We then turned the car off, ans waited about 15 minutes before restarting the car. At that point everything worked normally with no indication of a continuation of the problem. The car was in the comfort dynamic mode at the time. Although the transmission went into neutral during the incident the shift clearly remained in the drive position. We were very careful about checking to see if we had somehow been at fault - bit this was definitely not driver’s error. We were fortunate on two fronts. Firstly, had an adult or child been in the crosswalk we were approaching at the time it could have ended badly. Secondly, we were at slow speed in modest traffic and had enough momentum to safely coast out of traffic. However, the incident was unsettling and we remain highly cautious about driving the car now. Later that evening we drove the car for about 30 minutes attempting to recreate the incident or see if we noticed anything odd at all about the transmission, shift, or electronics. We did this on a secluded road, using each of the car’s dynamic modes, at varying speeds, and changing acceleration. However, we were not able to recreate the incident. We did not notice anything odd about the car and no warning lights came on. There were also no warning lights leading up to or during the incident. The vehicle is available for inspection if requested. To be fair, we have not yet contacted the dealership. However given the seriousness of this issue and potential danger we felt it was important to report it right away.

Related Complaints for the 2017 ACURA MDX

Other POWER TRAIN Complaints

#11716599 There were several instances where my vehicle either accelerated or decelerated while I was driving. I first noticed ...
#11711570 Since 2020 the transmission does not shift properly from second to third gear. The power drops and the car shutters a...
#11702825 The contact owns a 2017 Acura MDX. The contact stated that while driving at 50 MPH, the transmission system error mes...
#11683535 I was driving and all of the sudden I hear a pop and total engine failure. I was lucky to be traveling at 45 mph and ...
#11678794 I recently took my vehicle in for service due to a noise coming from the oil pan area. Upon further inspection from ...

Recent Complaints for the 2017 ACURA MDX

#11718864 EXTERIOR LIGHTING Manufacturer has not reimbursed recall repair paid out-of-pocket despite complete documentation and extended delay. W...
#11717597 ENGINE One or more connecting rod bearings are failing. There is a knocking noise coming from the lower end of the engine wh...
#11716599 VEHICLE SPEED CONTROL There were several instances where my vehicle either accelerated or decelerated while I was driving. I first noticed ...
#11712575 ENGINE Hello, I am writing to report that my 2017 vehicle is experiencing the same issue that was subject to a recall on th...
#11712575 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Hello, I am writing to report that my 2017 vehicle is experiencing the same issue that was subject to a recall on th...
Check any vehicle history by VIN - Free vehicle history report