NHTSA Complaint #11525110 — 2022 HYUNDAI SANTA FE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11525110
Vehicle 2022 HYUNDAI SANTA FE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Took the vehicle in for a recall of the trailer tow hitch and was told it would be fixed free of charge. I also got an oil change. Once the work was complete, I was informed that they are unable to fix it and there is no remedy available currently. The consultant told me that the vehicle is at risk of catching on fire while driving and/or parked so I should not park it in my garage. I now have a vehicle that can catch on fire at anytime which is dangerous for myself, any passengers and anyone in the vicinity of the car when it is parked. There is no warning light that came on in the car notifying me of the recall problem and I fear there will also be no warning light when/if it catches on fire. There is not estimated time that a remedy will be available and I believe this to be unacceptable.

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