NHTSA Complaint #11525040 — 2021 TOYOTA RAV4 SERVICE BRAKES

Complaint Details

ODI Number	11525040
Vehicle	2021 TOYOTA RAV4
Component	SERVICE BRAKES
Date of Incident	May 23, 2023
Date Filed	June 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

While traveling on highway with adaptive cruise control engaged and maximum following distance selected, adaptive cruise control applies excessive braking force than necessary when vehicle in front exits highway. Safety concern because following vehicles must abruptly apply brakes. Internet search reveals numerous, similar complaints. We were almost rear-ended on the highway. This feature is great, but needs attention for safety reasons.

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