NHTSA Complaint #11524672 — 2014 TOYOTA PRIUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11524672
Vehicle	2014 TOYOTA PRIUS
Component	UNKNOWN OR OTHER
Date of Incident	May 30, 2023
Date Filed	May 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

At a stop light, when the light turned green, I took my foot off the brake and pressed the gas pedal but the car did not advance forward. Instead it was as though the car was in neutral and it began to roll backwards because I was on a slight slope. I attempted to get the car to move forward by engaging in shifter into Drive, but nothing changed (still as though it was in neutral). I heard a whirring sound but couldn’t tell where it was coming from. The only way I could get it to drive was to turn the car off and restart. This happened twice before I could get where I was going. Fortunately it didn’t result in an accident but I’m afraid to drive the car now.

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