NHTSA Complaint #11524651 — 2020 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11524651
Vehicle	2020 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ENGINE
Date of Incident	February 24, 2023
Date Filed	May 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The vehicle stopped in February 2023 due to a power inverter problem (it’s subject to an NHSTA safety recall). We were driving to Florida from Philadelphia when a “red turtle” warning light came on. We were able (luckily) to get off the highway before the vehicle stopped with all electrically systems impacted (the car wouldn’t even turn off). We managed to pull into a parking lot then had the vehicle towed to the nearest dealer. Since then we have been trying to get the car repaired to no avail.

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