NHTSA Complaint #11615566 — 2020 CHRYSLER PACIFICA PLUG-IN HYBRID
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11615566 |
| Vehicle | 2020 CHRYSLER PACIFICA PLUG-IN HYBRID |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DC |
Consumer Description
A coolant leak in the engine led to contamination, misfiring spark plugs. Check engine light came on while driving, and very soon thereafter (~3 minutes) car began sputtering while accelerating and shaking while idle. Acceleration seemed particularly unreliable and dangerous, leading driver to immediately exit the highway and continue straight to dealership on back roads. Dealer found that coolant had leaked into the engine, causing the need to replace right side cylinder head, gasket and spark plug.
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