NHTSA Complaint #11524491 — 2018 JEEP COMPASS

ELECTRICAL SYSTEM:12V/24V/48V BATTERY issue reported to NHTSA

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Complaint Details

ODI Number	11524491
Vehicle	2018 JEEP COMPASS
Component	ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Date of Incident	December 5, 2022
Date Filed	May 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact’s son owns a 2018 Jeep Compass. The contact stated that while her son was driving at an undisclosed speed, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact’s son was unable to restart the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the auxiliary battery had drained the core battery. The contact was informed that the auxiliary and core battery needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable. The VIN was unavailable.

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