NHTSA Complaint #11524432 — 2021 FOREST RIVER CHEROKEE

My coach was purchased brand new, straight off the lot, 11/14/2020. On Mon, May 22, 2023, I came home to my black tank hanging out of the bottom of my camper. Upon inspection, the black tank had none of the straps underneath it and was not being held in place by the bracket because the bracket had been welded in backwards. Its amazing that this has not fallen completely out while it was traveling down the road. I have been shuffled between the manufacturer, the dealer, my warranty people. I have sent several pictures and I need to know someone else I can speak with. Even if I was to get a new tank, that bracket will have to be cut off, turned around, and then welded back in place. This is not a “my camper is too old and my warranty has expired” problem. This is a “It was made in your factory by someone that didn’t pay attention to what they were doing” manufacturer problem. This could have caused a serious accident and could be a liability if it could even be moved to the dealer for them to look at it. At this time, it is not operational because it is a liability. This has been escalated to the National Highway Traffic Safety Administration and the Federal Trade Commission.