NHTSA Complaint #11671234 — 2021 FOREST RIVER CHEROKEE

When I bought this camper I paid extra for an extensive warranty including the tires. On a recent trip I blew a tire on the trailer and contacted the warranty company. Was instructed to take the trailer and tire to an authorized service center. Upon doing so the service center notified me that the axles were bent because they were insufficient for the size of the trailer. The gentleman I spoke with said that regardless of what the tags read on the camper the axles were not sufficient for the load rating listed on the tag inside the camper. Thus they put excessive strain on the tires and one blew while I was traveling on the highway. He told me another one was ready to blow out. I reached out to the RV dealership where I bought the trailer and they referred me to the trailer manufacturer who denied any responsibility and claimed that the axles were sufficient for that trailer. This is a recurring issue with these travel trailers as I have friends who have the same models and one has already had to replace his axles because they bent and a tire blew out and damaged the side of his camper and the other one changed his tires and springs to help offset the weight issue. I even reached out to the axle manufacturer who supplied these components to the RV company and all they provided was this measurements I needed to order new axles. All I wanted from the RV manufacturer was even a pittance of an offer to help me with this issue but all they did was claim that all the parts were good and they weren't responsible. I have ordered new heavier duty axles and larger tires to accommodate the weight. As I stated the RV repair center that is working on my trailer said the axles were insufficient and the tires were actually too small for a trailer that size. Apparently the only way an RV company will do the right thing is if they are threatened with a lawsuit. Forest River has already been implicated in a lawsuit for other issues. So they are aware that they have issues!