NHTSA Complaint #11524245 — 2021 TESLA MODEL Y

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11524245
Vehicle 2021 TESLA MODEL Y
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

On a trip from Spokane to Seattle on 5/27/2023, while traveling at 72mph on I-90, we experienced “phantom braking”. This resulted in the vehicle rapidly decelerating based on its detection of something in front of the car to avoid a collision. This occurred 3 times on the trip, and in no case was there anything for the vehicle to avoid. Weather was clear and road conditions were dry. Our biggest concern is that there could have been someone following directly behind, and would have certainly caused an accident if this were the case. The Tesla was in “autopilot”, which is the only mode we have experienced this. We experienced this last year on the same stretch of I-90, just east of Moses Lake to just west of George Washington.

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