NHTSA Complaint #11524024 — 2016 FORD ESCAPE

The contact owns a 2016 Ford Escape. The contact stated while his wife was driving approximately 35 MPH and accelerating to highway speeds, the vehicle started to overheat. The contact stated that the high engine temperature warning light was displayed on the instrument panel. The contact stated that coolant was added, and the vehicle was able to be driven to the intended destination. The vehicle was turned off and was unable to be restarted. The vehicle was towed to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.