NHTSA Complaint #11523872 — 2017 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11523872
Vehicle 2017 CHRYSLER PACIFICA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The electrical interface components stopped working spontaneously; the speedometer and RPM gauge dropped to zero, the windshield wipers turned on, and all of the "check engine" type warning lights lit up on the dash (check engine, seatbelt, airbag, battery, etc). The warning messages started popping up one after another on the dash, for example, "Service Trans Stop Safely Shut Off Engine to Engage Park," "Stop/Start Not Ready Due to Outside Temperature," "Park Brake Temporarily Unavailable" etc. I tried to put the car in Park, but the round shift knob locked in Neutral. I could not turn off the engine with the ignition button (keyless ignition). There was no way to turn off the engine without opening the hood and disconnecting something manually. Everything spontaneously went back to normal for about 15 minutes, then it happened again and has not gone back to normal since. The photos I am attaching were taken during the first incident, during the second incident, and in between the two incidents when the electrical was working again.

Related Complaints for the 2017 CHRYSLER PACIFICA

Other ELECTRICAL SYSTEM Complaints

#11719228 The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...
#11715288 The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 30 MPH, the steering w...
#11713758 After purchasing a used 2017 Chrysler Pacifica from Massey Cadillac of Orlando, a warning light appeared during the i...
#11713800 We purchased the vehicle in 2020 with appx 33,000 miles. In fall 2023- winter 2024 it began having electrical glitche...
#11710009 I am reporting a serious safety issue with my 2017 Chrysler Pacifica, purchased in February 2024. The vehicle experie...

Recent Complaints for the 2017 CHRYSLER PACIFICA

#11719228 ENGINE The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...
#11719228 POWER TRAIN The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...
#11716601 ENGINE I keep getting the same codes every few weeks. P0732
#11716601 POWER TRAIN I keep getting the same codes every few weeks. P0732
#11716543 STEERING Steering wheel is sticking between the 11:00 and 1:00 position starting around 40 MPH.
Check any vehicle history by VIN - Free vehicle history report