NHTSA Complaint #11523836 — 2019 FORD RANGER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11523836
Vehicle	2019 FORD RANGER
Component	SERVICE BRAKES
Date of Incident	May 25, 2023
Date Filed	May 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

Vehicle is a 2019 Ford Ranger mileage is 25700..just had to have all four rotors and brake pads replaced. rear axle rotors showed unaccepatable pitting causing premature wear on pads, while front showed evidence of intermittent pulsing, causing uneven wear . dealership informed me that their hands were tied, this was considfered a normal wear and tear. Ford Customer Care also informed me that there were no programs at this moment to address this problem. I have noticed on your site that there are consumer complaints about the brakes on this vehicle and it's my request that further investigation of the brakes and materials is warranted

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