NHTSA Complaint #11500810 — 2019 FORD RANGER

The contact owns a 2019 Ford Ranger. The contact stated that they had received a notification on the main control computer screen and the vehicle's notifications app indicated that there was an electrical failure occurring with the steering. The contact then stated at the same time the vehicle began to self-direct causing an excessive amount of force required to steer the vehicle. The brakes became difficult to depress causing an excessive amount of pressure to be applied on the brake pedal in order to get the vehicle to come to a stop. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.