NHTSA Complaint #11523761 — 2017 HYUNDAI SANTA FE ENGINE

Complaint Details

ODI Number	11523761
Vehicle	2017 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	April 27, 2023
Date Filed	May 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

Car started knocking in April we parked the car until we could get it towed to Hyundai of Norman! Get it over there for them to tell us then crankshaft has caused an issue with the bearing and it's worn. We do some research to find out that recall 168 by the NHTSA is just that! On our exact year make and model of our vehicle but out VIN was not one flagged for the issue! Hyundai of Norman is RUDE when I asked for them to fill out a.PA for goodwill consideration. The tell us that Hyundai denied.our claim. Now we're going to have to pay 13k to get it fixed!

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