NHTSA Complaint #11523704 — 2016 SUBARU FORESTER
SUSPENSION issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 11523704 |
| Vehicle | 2016 SUBARU FORESTER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Related Complaints for the 2016 SUBARU FORESTER
Other SUSPENSION Complaints
#11626190
When the car accelerates to around 70 mph, the right front side starts to shake and vibrate, giving the impression of...
#11618122
The right rear coil spring broke causing the vehicle to sag approx three inches. I drove the vehicle to my local mech...
#11559452
- On 3/6/2023 upon exiting my garage I noticed the rear right spring had broken off and was on the ground. - On 3/7/2...
#11522270
The vehicle fails to maintain stability at either a right turn, and at left turn angles. The vehicle makes a clicking...
#11482710
While driving N on I 24 near Nashville Tn my Eyesight assistant turned off illuminated warning light, as it cancelled...
Recent Complaints for the 2016 SUBARU FORESTER
#11717499
ELECTRICAL SYSTEM
I have a 2016 Subaru Forester and started 3 weeks ago with a problem when I turn it on all the lights on the dashboar...
#11697404
AIR BAGS
Currently getting a reoccurring warning, "SRS airbag system needs to be checked" which disables the front passenger a...
#11694751
ELECTRICAL SYSTEM
The rear backup camera failed. No warning lights appeared. This is a safety issue. This repair was expensive sho...
#11686963
AIR BAGS
A warning light will randomly light up indicating a problem with the airbag or airbag sensor in my front passenger se...
#11686963
SEATS
A warning light will randomly light up indicating a problem with the airbag or airbag sensor in my front passenger se...