NHTSA Complaint #11523647 — 2020 CHEVROLET MALIBU
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11523647 |
| Vehicle | 2020 CHEVROLET MALIBU |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I bought a 2020 Chevrolet Malibu LT on April 26, 2023 from Lake Hartwell Chevrolet in Toccoa Ga. It drove fine for 3 days. Then a chirping started in the steering wheel. On May 3rd. While I was taking my wife to our baby doctors visit, as I turned into the parking lot, the engine light came on, and the steering failed. I was able to safely get it into the parking lot and out of the way of the other cars. I called the dealership and they had it towed to their shop. They charged the battery saying that's all that was wrong with it. However, as the clean up guy at the shop was bringing it to me, the engine light came on again and he took it back to the shop. Within the next 14 days from then, they replaced the steering module, battery terminals, which seemed burnt, they said, and realigned it. However, all of this is word of mouth as I was not given any paperwork verifying this repair. The next day, the chirp returned. It has very loose steering and sways easily from side to side. Also, upon a diagnostic check by another certified mechanic, the computer would not link and give codes. He told me one of the computers in the car was bad, but not sure which one. I checked and I can not qualify for the lemon law, so I contacted the general manager and said I wanted to return the car and my bank returned their money. Or, another chevrolet car, from Chevrolet, not from this lot. This car is unsafe for me and my family. He said that was not possible as the tag and title has been processed. So I am ready to pursue legal action. The cars they let me drive during my cars repair were junky, too. One wouldn't drive over 30mph and the other had a ticking motor. I feel this business presents a danger to anyone who in need of and buys a car from them. Date of ownership: April 26, '23-present. Today is May 24,'23. They have also failed to give me the paperwork verifying the Chevrolet Lifetime Warranty on the Powertrain and Transmission. That was promised on the day of sale.
Related Complaints for the 2020 CHEVROLET MALIBU
Other ELECTRICAL SYSTEM Complaints
#11718928
Several things have been going wrong with this car. I have only had it for about 7 months. Minimal driving. Got the c...
#11711718
Got this car Oct 16 2025 and check engine lights on the place in Greenbriar dreka passed emmission and the shop expli...
#11706146
This is a 2020 Malibu with only 18,000 miles on it now. We are having intermittent loss of power. Car will be moving ...
#11696906
The shifter will not read when the vehicle has been placed in park.
#11679673
Th e brakes are not working at all. We have to go slow then the brakes are hard to press. Th I s makes it keep drivin...
Recent Complaints for the 2020 CHEVROLET MALIBU
#11718928
ENGINE
Several things have been going wrong with this car. I have only had it for about 7 months. Minimal driving. Got the c...
#11718928
POWER TRAIN
Several things have been going wrong with this car. I have only had it for about 7 months. Minimal driving. Got the c...
#11717509
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
The contact owned a 2020 Chevrolet Malibu. The contact stated that while driving approximately 65 MPH, the brake peda...
#11716956
ENGINE
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle hesita...
#11715939
ENGINE
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 35 MPH, the vehicle sta...