NHTSA Complaint #11523562 — 2016 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11523562
Vehicle 2016 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My car has an internal engine coolant leak, also known as coolant intrusion. I have found online that this coolant intrusion issue is a defect in 1.5 liter ecoboost engines such as the one in my 2016 Ford Fusion SE. Now my car's coolant does not hold above the minimum level required which lead to overheating, and white smoke coming from the car, as well as a burning smell of coolant. No warning lamps or indication of overheating came on in the dashboard as these issues happened either. Now I have to replace the entire engine out of my own pocket because Ford has known about this issue, but failed to recall the engines as I can assume that they hope the coolant intrusion happens after enough time/miles driven passes that the affected driver's warranty is out of date, as is the case with me.

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