NHTSA Complaint #11523455 — 2021 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11523455
Vehicle	2021 JEEP WRANGLER
Component	STEERING
Date of Incident	January 2, 2023
Date Filed	May 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

While driving on the highway the car started to shake violently as if one of the wheels was about to fall off. Pulled over to call jeep service and they said it was most likely a faulty steering dampner and that this has been a major issue for many new wranglers. So much so that parts were on back order at most dealerships. Only way to get expediated was to call Jeep Cares and plead my case. Advice was to drive below 50MPH until they could locate a new part and replace.

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