NHTSA Complaint #11523402 — 2012 KIA SOUL

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11523402
Vehicle	2012 KIA SOUL
Component	STEERING
Date of Incident	May 1, 2023
Date Filed	May 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The steering wheel developed a looseness whether the car was on or off, and a clicking noise became apparent when turning the steering. When driving over 60mph the steering wheel began to shake uncontrollably. The problem has been confirmed by my mechanic to be the steering flexible coupler. According to online sources, i should have received an extended warranty on this part but did not. Though, it would not have helped due to the fact that the part failed 2 months after the extended warranty expired.

Related Complaints for the 2012 KIA SOUL

Other STEERING Complaints

#11714892 — February 2, 2026 — I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking nois...

#11710763 — January 13, 2026 — I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The s...

#11706152 — December 19, 2025 — Steering is slightly loose and thumps when turned to the right.

#11697452 — November 4, 2025 — Steering makes a clicking noise and will pull either direction while driving straight. I took it to the dealership an...

#11695651 — October 26, 2025 — I have self diagnosed the problem thus far. The issue is with a severe hesitation in the steering wheel..it started 3...

Recent Complaints for the 2012 KIA SOUL

#11711934 — ENGINE — January 19, 2026 — On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a hig...

#11709889 — ENGINE — January 9, 2026 — On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...

#11709889 — FUEL/PROPULSION SYSTEM — January 9, 2026 — On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...

#11702657 — SERVICE BRAKES, HYDRAULIC — December 3, 2025 — The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brak...

#11702167 — ENGINE — December 1, 2025 — I bought the car 2 yrs ago come April and it's had nothing but issues. I've had one recall did which was the knock se...