NHTSA Complaint #11523333 — 2021 HONDA PILOT

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11523333
Vehicle 2021 HONDA PILOT
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I purchased the vehicle brand new in 2021. At this time I don't feel safe driving the vehicle due to the following issues I'm having: The automatic braking system will engage without notice. On 5/20/23 I was at driving at 60 MPH at 2:00am and the car slammed on the brakes for no reason, there was NO other vehicles on the road in front of me or besides me at the time of the incident. On 5/21/22 I was driving around 45MPH and I went next to a vehicle that was parked on the should of the road, When I approached the vehicle the brakes engaged almost causing a collision with the vehicle that was driving behind me witch it happen to be a Semi Truck. 12/22/22 While driving on HWY 18th the vehicle brakes engaged for reason or warning while driving on straight line. This happens 99% of the time when I drive the vehicle. The warning yellow braking light would illuminate and the steering wheel will shake or vibrate for no apparent reason when cars are coming the opposite way. This is extremely scary situation to have in a brand new vehicle. I have taken the vehicle to the dealership in hope of repair but nothing has been done. I started having this concerns a month or so after the vehicle was purchased, and the only solution I was given by the dealership was to disengage the auto braking program, But I don't think that's the solution. This coming Thursday 5/24/23 the vehicle will be inspected. ( this will be the second or third time the vehicle will be in the shop due to the same issue. Thank you for taking the time in reviewing my concern.

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