NHTSA Complaint #11522935 — 2013 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11522935
Vehicle	2013 FORD EXPLORER
Component	ENGINE
Date of Incident	May 19, 2023
Date Filed	May 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

a Ford Dealership informed me my water pump was severely leaking and needed to be replaced. The water pump is located inside the engine, which is EXTREMELY costly to repair. After digging into it I realized that this is common in this type of engine but Ford has not issued a recall in the US, but Canada has a recall. Now we have to come out of pocket to fix this issue when it is well know to Ford that this water pump inside the engine is a massive design and mechanical flaw.

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