NHTSA Complaint #11522789 — 2017 DODGE GRAND CARAVAN POWER TRAIN

Complaint Details

ODI Number	11522789
Vehicle	2017 DODGE GRAND CARAVAN
Component	POWER TRAIN
Date of Incident	March 6, 2023
Date Filed	May 19, 2023
Mileage	131,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while depressing the accelerator pedal, the vehicle failed to properly shift gear. The vehicle started to shift gear at approximately 50 MPH. There was an abnormal winding sound detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the third and fourth gear were inoperable. There were no shavings in the engine. The dealer recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000.

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