NHTSA Complaint #11522765 — 2019 KIA OPTIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11522765
Vehicle	2019 KIA OPTIMA
Component	STRUCTURE:BODY
Date of Incident	March 9, 2023
Date Filed	May 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Paint peeling on my 2019 Kia Optima Snow White Pearl paint code. Started from the back of trunk and continues to travel through out the body, peeling started at 84,000 miles with small bubbles and continued to its now 86,000 miles. The paint issues have been known and talked about in Kia forums as well as Hyundai. Hyundai has been proactive on addressing the issues but when I called to submit a complaint with Kia, I was asked to get 3 quotes for repaint on effected areas and submit photos, after all of this I was given 2 month run around only to be told I was out of warranty. I believe this is a serious defect and should be investigated.

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