NHTSA Complaint #11522551 — 2015 VOLKSWAGEN GOLF SPORTWAGEN

BACK OVER PREVENTION:DISPLAY FUNCTION issue reported to NHTSA

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Complaint Details

ODI Number 11522551
Vehicle 2015 VOLKSWAGEN GOLF SPORTWAGEN
Component BACK OVER PREVENTION:DISPLAY FUNCTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

Ever since I purchased the car new, the backup camera goes blank above 5 mph. It is a major annoyance and safety issue to suddenly have to change my rear viewing options. When cold, the car fast idles at 6 or more mph in reverse with the camera offering no assistance. Complaints to the dealership yielded the answer that the factory had no fix. Now I see Honda recall 23V046 about the same condition that I'm experiencing and that appropriately Honda is fixing their problem. Can VW be invited to fix my problem (its problem)? I understand that my son's Toyota camera blanks above 30 mph, more than reasonable.

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