NHTSA Complaint #11522544 — 2013 FORD FOCUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11522544
Vehicle 2013 FORD FOCUS
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On 4/20/23 while driving home from work on the highway my car stalled and after pulling over would not start. The check engine ight had come one. On 4/21/23 I took my car to a mechanic who found the p0456 fault in the PCM which was tied to an active recall on my vehicle. The mechanic printed out the recall information and recommended replacing the cannister purge valve, fuel tank and fuel pump assembly. They suggested I take it to the local ford dealer to have the recall work done as it would be covered. On 4/27/23 I took my car to the dealership to have the recall work done. The dealer reprogrammed the PCM and replaced the vapor canister purge solenoid. On 5/15/23 while driving home from work on the highway my car stalled again and after pulling over would not start. The fuel tank has deformed, but less than the 1 inch ford is requiring to replace it and the distance to empty is still inaccurate. On 5/16 I dropped the car back off at the dealer. They looked at the car the next day and refused to address the outstanding issues.

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