NHTSA Complaint #11522385 — 2016 HYUNDAI SANTA FE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11522385 |
| Vehicle | 2016 HYUNDAI SANTA FE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
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