NHTSA Complaint #11522290 — 2020 TESLA MODEL S

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11522290
Vehicle 2020 TESLA MODEL S
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

In June of 2020 I reported a "wobble" noise coming from the front of the vehicle under normal acceleration. I took it to a Tesla repair shop, where the tech confirmed that they were aware of the issue, but Tesla was working on a fix for it and they would contact me when a solution was available. The issue was repaired in Sept of 2021, which happened without me initiating it as I had taken my vehicle in for another maintenance issue and re-reported the noise, and they replaced the "half-shaft"s on the front of the vehicle. Now, about 19 months later, the sound has returned and the repair has failed. I contacted Tesla and they advised that I am now out of warranty and thus will have to bear the entirety of the cost associated with the repair.

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