NHTSA Complaint #11331735 — 2020 TESLA MODEL S

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11331735
Vehicle 2020 TESLA MODEL S
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 2,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

WHILE DRIVING THE CAR ALL SCREENS FROZE AND THE CAR BECAME TOTALLY UNRESPONSIVE, THE BRAKES WORKED BUT IT WAS A VERY DANGEROUS SITUATION. AFTER APPROXIMATELY 5 MIN THE CAR REBOOTED AND SYSTEMS CAME BACK ON LINE. TESLA SAYS THE USB MIGHT BE CORRUPTED AND CAUSED THE CPU TO HAVE A VERY HIGH USAGE. TESLA ALSO HAS NOT BEEN GOOD ON SERVICE MAKING ME DRIVE TWO HOURS TO GO PICK UP MY CAR. THEY SEEMED TO HAVE LITTLE CARE FOR THE UNSAFE SITUATION AND WERE VERY CAVALIER ABOUT THE ISSUE. I WORRY THAT THIS COULD RESULT IN FATALITIES IF IT HAPPENS AT THE WRONG TIME.

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