NHTSA Complaint #11522289 — 2021 NISSAN SENTRA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11522289
Vehicle 2021 NISSAN SENTRA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

For the past two years, an emergency brake has been activated when an object, such as a car, is close to my front bumper. This is excellent, but occasionally the sensor activates when nothing is in front of me, which is risky and causes my brake pads to wear out more quickly than they should. When I took this up with the Nissan dealer two years ago, they claimed to have rectified it, but they didn't. When I went to another dealership because I was dissatisfied with the service at the prior, I brought up the issue and asked if they could turn off this feature. They said that there wasn't much they could do. They gave it a test drive and found nothing, but since this only occasionally occurs, it is difficult to keep track of it without keeping the car for several weeks, which I cannot afford to do. This seems recall worthy.

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