NHTSA Complaint #11522197 — 2020 CHEVROLET TRAVERSE SEAT BELTS

Complaint Details

ODI Number	11522197
Vehicle	2020 CHEVROLET TRAVERSE
Component	SEAT BELTS
Date of Incident	May 14, 2023
Date Filed	May 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The driver's seat belt would not "buckle up" or latch into the buckle. This issue started a couple of months ago but it just seemed to be stiffer than the other belts. Then suddenly it started to release while driving. Then we were not able to get it to work at all. The dealership was able to get the vehicle in immediately and replaced the seat belt assembly. My safety and the safety of any of my family driving this vehicle was a risk of a malfunctioning seat belt. I don't know if it would have held if I were to get into an accident and I'm concerned about the passenger seat as well. Other than it being a little difficult to buckle up there were no other warning signs. The dealership replaced the part on 5/15/23.

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