NHTSA Complaint #11522118 — 2017 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11522118
Vehicle	2017 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	May 15, 2023
Date Filed	May 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Our 2017 Chrysler Pacifica's check engine light came on. We took it in and the dealer replaced the spark plugs. Two days later the light came back on. They are telling us its a cylinder misfire and cylinder 5 is filling with coolant. They are charging us thousands of dollars to fix this issue. The car is not safe to drive until this is fixed. We have researched and found that this is a very common issue with these vans. Chrysler needs to be held accountable. They could have fixed this issue with a recall instead of waiting for our safety to be compromised and then spending thousands of dollars for the repair.

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